About Shock Therapy Suspension
Dominating the off-road industry as the premier suspension tuning company, Shock Therapy has over 25 years of racing experience and data to build upon in order to deliver the highest quality products to their customers –– whether they’re looking for a plush ride on their weekend toy, or a race-winning setup to ride roughshod over the competition.
Unlike most other suspension companies, we don’t just rebuild or re-valve shocks, we physically drive, test, research, and develop all we do to achieve the best possible system for the application, including nearly every model of UTV on the market. With our suspension expertise, one can exponentially improve their ride quality the minute they bolt a Shock Therapy product on their vehicle.
We are dedicated to providing our customers with an exceptional level of service, which includes the option to have their products expertly installed by our skilled technicians. Understanding the intricacies of off-road vehicle suspension systems, our team offers a comprehensive installation service that is as meticulous as it is efficient. Customers can easily schedule an appointment to have their purchased items, whether it's a Dual-Rate Spring Kit, Tie Rod Kit, or any other of our high-quality suspension products, installed at our facility in either Phoenix, AZ or Huntersville, NC. Most vehicles are dropped off in the morning and ready the same day for pickup.
Our technicians bring years of experience and a deep understanding of both our products and the vehicles they are designed for. This expertise ensures that each installation is executed with precision, enhancing the performance and reliability of your off-road vehicle.
At Shock Therapy, we pride ourselves on our commitment to American-made quality and innovation in the realm of off-road suspension systems. Our manufacturing process embodies the essence of precision and excellence, right here in the USA. Every product –– many of them patented –– begins its journey in our state-of-the-art facility, where we meticulously design and engineer every component to meet the rigorous demands of off-road enthusiasts. We use only the highest grade materials, such as 7075 Aluminum and 4130 high-carbon steel, ensuring our products offer unparalleled strength and durability.
Our advanced manufacturing techniques include precision machining and rosette welding, ensuring each part we produce meets our exacting standards. This attention to detail extends to the smallest components, with features like Teflon-lined chromoly rod ends in our Toe Links and the patent-pending shock shaft support in our Shock Forks, which significantly enhance performance and longevity.
Our commitment to excellence is reflected in every aspect of our operations, especially in our specialized services of shock valving, rebuilds, and repairs. Our expert team, equipped with years of experience and knowledge, conducts thorough evaluations and meticulous work on every set of shock that comes through our doors.
We believe in not just fixing but enhancing your ride. Our "Ride-Improvement System" shock valving service is tailored to match your specific riding style and terrain, ensuring performance and comfort. Rebuilds and repairs ensure your vehicle's shocks continue to operate optimally.
Every interaction with your vehicle's suspension system is an opportunity for us to apply our expertise, ensuring you leave with a setup that surpasses your expectations. Whether you're a racer needing peak performance or a recreational rider seeking comfort on the trails, our appointment-based services are designed to deliver the best in suspension upgrades, maintenance, and customer satisfaction.
Call to schedule at: 623-217-4959
Customer satisfaction and convenience are at the forefront of our service philosophy. Recognizing the importance of accessibility and expert assistance, we have dedicated customer support staff available over the phone from 7am to 5pm, Monday through Friday (Arizona time). This ensures that our clients can reach out to us for any queries, support, or advice during these hours, receiving prompt and knowledgeable assistance.
In addition to our phone support, our front desk is always ready to welcome customers for various needs. Whether you're coming in for a scheduled appointment, interested in purchasing our products, need to schedule a future appointment, or have shocks to drop off, our front desk staff are well-equipped to assist you efficiently and courteously. Their expertise extends to guiding customers through our range of services and products, ensuring a seamless and satisfying experience at every step.
Our passion for off-road adventure takes us to various events throughout the year, allowing us to connect directly with the community we serve. Typically, we bring our merchandise trailer to these events, offering an array of high-quality products for purchase on-site. Our presence at notable events such as UTV Takeover, Sand Sports Super Show, King of the Hammers, and more, not only showcases our products but also demonstrates our commitment to the off-road community.
At certain events, specifically in Glamis on select dates, we go a step further by bringing our installation trailer. This unique service provides on-site product installations, allowing customers to immediately enhance their off-road vehicles with our expertly crafted products. Whether it’s a bustling event or the dunes of Glamis, our team is there to offer top-notch products and installation services, ensuring that every off-road enthusiast can experience the best in suspension upgrades and performance.
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